- Shipping & Warranty Information
SHIPPING & WARRANTY INFORMATION
FREE Delivery within 30 km of any of our stores for Wholegoods
We can deliver fast, and free! We currently deliver free to:
Within 30km of any of our stores. ONLY SPARE PARTS CAN BE DELIVERED OUTSIDE THE 30KM RADIUS
Pick Up From One of 3 Service Centers
Eager to get this sooner? Then during checkout, simply select “Pick Up” to collect your item from the nearest service center.
All of our products come with a manufacturer warranty so you can buy with confidence knowing your investment is safe in a quality product.
To claim your warranty, you can either:
- Call us on 07 3802 4700
- Drop into one of our local centres
Permission to Return and to Receive Credit
We will accept return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 7 days of receipt .We will Issue Credit to your account or Credit Card in Australian dollars. For unwanted merchandise the cost of return shipping shall be the responsibility of the customer.
Damaged or Incorrect Merchandise
We will, upon your request, replace any merchandise that is received in damaged condition or as a result of a picking error. No material will be accepted or replacements issued without prior approval to return such merchandise. Filing of claims will be our responsibility.