Shipping Refund and Return Policy

$50.00 Delivery fee within 30 km of any of our stores for Wholegoods

We can deliver fast, and for $50.00. We currently deliver for a $50.00 delivery fee to:

Within 30km of any of our stores. ONLY SPARE PARTS CAN BE DELIVERED OUTSIDE THE 30KM RADIUS. Please note Deliveries to Islands within 30k’s of each of our stores will incur extra fees.

Pick Up From One of 3 Service Centers

Eager to get this sooner? Then during checkout, simply select “Pick Up” to collect your item from the nearest service center.

Permission to Return and to Receive Credit

We will accept the return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 7 days of receipt. We will Issue Credit to your account or Credit Card in Australian dollars. For unwanted merchandise, the cost of return shipping shall be the responsibility of the customer.

Damaged or Incorrect Merchandise

We will, upon your request, replace any merchandise that is received in damaged condition or as a result of a picking error. No material will be accepted or replacements issued without prior approval to return such merchandise. Filing of claims will be our responsibility.